Many consumers consider convenience a top-level priority in their purchase decisions. When that convenience is compromised, they may begin to question their brand loyalty and look to alternatives instead. That’s why maintaining a transparent, speedy product or service is critical to keeping the business-client relationship positive. Here are four best practices for maintaining your brand’s relevance during the renovation process.
You’ve finally decided to pull the trigger on some long-overdue renovations. It’s an exciting time for your business, but maybe not so much for your customers who might not be ready for change. If you want to avoid frustration on both sides, it’s best to be as upfront about timelines and expected delays as you can. If clients know what lies ahead and what they can expect in their dealings, this will help ensure smoother interactions. Posting simple infographics around the building or on social platforms and calmly answering any customer questions will also help establish the transparency your customers may want.
Many of the headaches of renovating can be avoided if your contractor is willing to work within your given timelines. Perhaps you own business operating Monday through Friday and closing in the early evening. In that case, you might be able to negotiate that the crew works on weekends or after closing time, but this depends on the contractor or firm you choose to complete the project. Sure, you’ll still have customers coming in and out of a building under construction, but your normal operation will not change.
It never hurts to remind your clients that they matter to you. What better way to foster that sentiment than offering a sale to offset any ill feelings towards your renovation? This option comes with the upside of potentially attracting new customers to your business. Not only will new and existing customers see that you’re making efforts to expand and improve your operations, but they’ll also get a sweetener in the deal.
At Mayer Building Company, we have the experience to guide you from start to finish for your business renovation needs. We can provide you with all the perks of a large contractor with none of the hassle. We thoroughly document all work and have a talented staff prepared to get creative with your builds. If your company is ready to begin a much-needed renovation, give us a call today at (504) 315-8423 to propose a commercial construction project.
Recently our commercial construction project came to a successful completion, and we are open for business. I appreciate the efforts of Mayer Building Company in getting my premium coffee shop open early.
I brag about you and your people all of the time.. I get constant compliments on the building! Recently our commercial construction project came to a successful completion, and we are open for business. I appreciate the efforts of Mayer Building Company in building out our new offices on time and within budget.
Thanks again for a job well done! We have completed over 30 Cyclebars across the country in the past year. The New Orleans (Magazine Street) site was not only one of the best but working with Mayer exceeded all expectations. I look forward to future work with the Mayer Team.
Y’all did such a nice job. Thank you so much for your careful work. You’ve helped transform our space!
I just want to thank you and your staff for going above and beyond during this build out process. With us being in a different city, y’all have been awesome to work with. Y’all have accommodated every change within our construction window and have helped us greatly on things that couldn’t have gotten done without you and your staff’s help. Thanks so much. It is greatly appreciated.
Thank you very much for doing such a great job. The rooms look great and the inconvenience to us was minimal at worst. Your personnel was friendly and easy to work with. Fred was really great. We are very pleased with the result. Thank you and I hope to work with you again on another project.
I was concerned about doing a renovation at a place that was many states away from where I lived. I needed someone that I could count on and could handle every aspect of the renovation. I also required someone who was familiar with the permit requirements for an historical building in New Orleans….I would highly recommend Ryan Mayer to any potential client. I was extrememly pleased with the work he performed and would use him again for any additional contracting needs that I may have.
We are always excited to partner up with MBC to work on our new location developments or redesigns,
as we can always count on quality, timeliness, and most importantly, the right level of communication
in the client relationship.
As we grow City Greens, we look forward to working with the Mayer Building Company in the very near future.
It is with pleasure, and of my own initiative, I am writing this letter of gratitude
for the work you and your company performed at 4905-11 Magazine Street.
As the architect of that renovation, I worked closely with you, your superintendent
Fred Goodrow, and your staff during the months of construction. Your knowledge, experience, and good judgement, and that of your
employees, were critical in addressing these issues and contributed significantly
to the successful completion of the work.
Both the building owner and I are very proud of the results and are grateful to
you and your staff for a job very well done. I sincerely look forward to the next
time it is my good fortune to work with you.